TERMS & CONDITIONS

TERMS & CONDITIONS

Version 2.0 | Updated August 2026

1.⁠ ⁠Acceptance of Terms

By using We Shoppers, you agree to these Terms and our Privacy Policy.

2.⁠ ⁠Eligibility

You must be 18 or older and provide accurate account information. Identity verification may be completed through Nafath or another accepted verification method. One account per person.

3.⁠ ⁠Nature of the Service

We Shoppers is a digital intermediary connecting clients with independent personal shoppers. We are not a party to the sale between them and do not manufacture, own, or ship the products ourselves.

4.⁠ ⁠Payment

We accept official currencies including SAR, USD, GBP, EGP, KWD, and others. Cryptocurrency is not accepted. The price you agree to before payment includes the product cost and service fees; customs duties, if any, are the client's responsibility.

5.⁠ ⁠Prohibited Items

You may not request, offer, or facilitate the purchase of any item that is illegal under the laws of Saudi Arabia, the shopper's country, or the destination country.

6.⁠ ⁠Shopper & Client Responsibilities

  • Shoppers must deliver the product in its original condition with the original receipt.
  • Clients must provide clear, accurate product details and respond to shopper questions promptly.
  • Neither party may share sensitive personal data (health records, ID documents, biometric data, religious/political affiliation) through in-app chat. We are not liable for data shared this way.

7.⁠ ⁠Cancellations & Refunds

Cancellation and refund terms depend on the order stage. Full details are in our Return Policy.

8.⁠ ⁠Limitation of Liability

Our liability is limited to the service fees paid on the transaction in question. Full terms are in our Liability Disclaimer.

9.⁠ ⁠Dispute Resolution

Contact technical support first. If the matter is not resolved within 7 days, either party may refer the matter to the competent authorities.

10.⁠ ⁠Governing Law

These Terms are governed by the laws of the Kingdom of Saudi Arabia.

11.⁠ ⁠Changes to These Terms

We'll notify you in-app before any change takes effect. Continued use means you accept the update.

Contact: info@weshoppers.com