Your privacy is our responsibility!

Welcome to We Shoppers. To ensure you have a safe and reliable global shopping experience in Saudi Riyals (SAR), we need to collect some simple data that helps us connect you with shoppers and protect your financial rights.

Privacy Policy for We Shoppers App:

At We Shoppers, the security and privacy of your data are our top priorities. We are committed to protecting your personal information in accordance with the laws and regulations in the Kingdom of Saudi Arabia. By using the app, you agree to the collection and use of information as outlined in this policy.

1. Information We Collect:

We only collect the necessary data to provide you with the highest quality services:

• Identity Data: Full name, ID/Iqama number (verified through "Nafath"), and date of birth.
• Contact Data: Saudi mobile number, email address, and shipping address.
• Financial Data: Payment details within the app in Saudi Riyals (SAR) (handled through encrypted and approved payment gateways).
• Technical Data: IP address, device type, operating system, and geolocation data (to facilitate connections between shoppers and clients).

2. How We Use Your Information:

• Verify user identities to ensure a safe environment.
• Facilitate connection and chat between the client and personal shopper.
• Complete financial transactions and issue electronic invoices in compliance with "Zatca" regulations.
• Send notifications regarding order updates or new offers.
• Improve app performance and resolve technical issues.

3. Sharing Data with Third Parties:

• We do not sell or trade your personal data. We may share certain data with specific entities only in the following cases:
• Government Authorities: When officially requested in accordance with laws and regulations.
• Technology Partners: Such as approved payment gateways or identity verification services (Nafath) to complete transactions.
• Between Parties: We share the name, rating, and chat between the client and shopper to complete the order.

4. Your Rights as a User (According to SDAIA Regulations):

• Access: Request a copy of your data we hold.
• Correction: Amend any inaccurate or incomplete information.
• Deletion: Request the deletion of your data upon account closure (unless it conflicts with commercial record retention laws).
• Withdrawal of Consent: You can stop receiving promotional messages at any time from the settings.

5. Data Protection and Information Security:

We apply global technical standards to encrypt and protect data from breaches. All your data is stored and processed within secure servers that comply with data sovereignty standards in the Kingdom of Saudi Arabia.

6. Cookies:

We use cookies to enhance your experience in the app and remember your preferences, and you can control them through your device settings. At "We Shoppers," your privacy is our utmost priority, and we safeguard it with the highest level of integrity and dedication.

7- Data Encryption: We use the highest technical encryption standards to protect your personal and financial information from any unauthorized access.

8- Smart Escrow System: The client's funds remain with the platform and are only released to the shopper upon confirmation of receipt, ensuring peace of mind for all parties.

9- Digital Identity Verification: We implement strict standards to verify the identity of travelers to build a 100% safe and reliable environment.

10- Privacy Protection: Your data belongs solely to you, and we only use it to enhance your experience within the app, without sharing it with any advertising entities.

11- Smart Monitoring: All conversations and transactions within the app are subject to technical monitoring to prevent any attempts at fraud or manipulation outside the official platform framework - any actions outside of this or personal overreach by either party through direct communication outside the platform are the responsibility of the parties involved, and We Shoppers disclaims all responsibility and is not a party to any such actions under any circumstances.

We Shoppers reserves the right to update this policy periodically, and you will be notified of any significant changes through the app.